Additional settings and data security benefits.
How do I change my email address? Changing the email address changes: the email address you use as your username for login, the email address used in case of a forgotten password, and the email addr...
The purpose of encryption to protect your data against a data breach (data theft). The link to access a message (without a password) expires after 4 days (or the number of days you set under your comp...
If you have received an email with a link to access secure files and are wondering: How does using the link protect your data (even though no password is asked)? Why is inserting sensitive data as a l...
Yes. When logged in with one account, you will see the current email address used for login near the top right corner of the Encyro web page (on a mobile phone or a small screen, you may have to clic...
I cannot create an account in Safari, why? My client tried to access their message in Safari but nothing showed up. It is likely that you or your client were using an outdated version of Safari, such ...
I ended up using an email address different from what I would like. Can I change that? I am moving from a free email address to a new email address on my custom domain, can I change my email on my En...
If you are being asked to login every time you visit your Encyro account, it is likely that you or your organization's compliance settings have enforced automatic log-out: you will be logged out if yo...
Email verification helps ensure that someone using an email address to sign up for an Encyro account also has access to that email account. This helps prevent someone else using your email address int...