Common errors, often due to issues outside of Encyro's control.
I am unable to login and get an error message suggesting my account is locked. The account lockout happens when there are too many unsuccessful attempts to login to your account in a short duration. T...
The notification email regarding a secure message you sent to a client may not have reached the client's email address. Check that the email address is correct. If yes, feel free to contact us so we m...
Either nothing happens or you get an error message: Upload failed. We could not connected to the Internet or an anti-virus/browser-extension is blocking file uploads. If this persists, please note w...