Receive Secure

When you make it easy for clients to send you securely, they are less likely to email you sensitive information.

• Can I Search Messages

  A quick search feature is available in your logged-in view to search over message content, file names, and sender or recipient names or email addresses. The search option may not appear on small scree...

• Can I Print My Upload Page Address on My Business Card?

  Yes, printing your upload page address on your business card not only makes it easy for your contacts to send you secure information but also shows that you care about keeping their data confidential....

• Use My Email Signature to Receive Securely

  How do I receive a secure reply to my regular emails? How to help my clients get easy access to my upload page? Will my client remember to use my upload page next time they email me something sensitiv...

• Will Encyro give a new encrypted email address?

  I want to place my encrypted email address on my business card (instead of my regular email address). Can I create an Encyro email address to use on my business card? You cannot place an encrypted ema...

• Can the files be securely downloaded from Encyro to Google Drive, OneDrive, or DropBox?

  There are two options to download files from your Encyro account to Google Drive, OneDrive, or DropBox: If you use the desktop app for those services (such as the Google Backup and Sync or Drive File ...

• Require Recipients to Use a Password

  Can I enforce a password for my messages? Can I make it mandatory for my clients to use a password or create an account? How do I remove the option to receive without a password? If you do not wish to...

• Can a recipient who is not an Encycro member, send a secure file to me?

  Yes, you can receive secure files or messages from your contacts who do not have an Encyro account, and do not wish to create an account either. Please see: Receive Securely from Others Without An Enc...

• Can my client reply securely to my secure message?

  If I send a secure message to someone, can they send me an encrypted response? Can my recipients send an encrypted message to me? If I send an encrypted email, can my client respond to that email so t...

• Why can't my recipients open my secure messages?

  Some of the people that I send Encyro messages to keep saying that they cannot open my secure message. It seems to work for some others. What is going on? A common reason for the message access link t...

• My client is being forced to login, why?

  I was told they wouldn’t need to log in, have an account, or need a password to access what I send to them. But when I send them an Encyro message, and they click the email link, they are shown the lo...