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Send Secure

Send securely without asking your recipient to sign up for an account, exchange a key or pass-code, install software or browser plugins, or jump through other hoops.

  • Delete From Client Account

    How can I delete a message or file I previously sent to a contact? Can I revoke or rescind a sent message? How to recall a file uploaded earlier? You may delete items from your account but not from so...

  • How to Use Templates?

    How can I save text I use over and over? Encyro Pro users can save templates for  secure message (text) as well as the Email Introduction (subject and body). You assign a name to the template when sav...

  • Print a Secure Message

    You may print either sent or received messages, and if you have an Encyro Pro membership, you may also opt to include the delivery status of a sent message in the printout. Print a Secure Message Clic...

  • Add Upload Link To my Outlook Email Signature

    How do I add a link to my email signature for people to upload documents securely? (If you do not use Outlook, see this article for Gmail, or contact us for other email programs.) Instructions from Mi...

  • Know When Recipient Retrieves Secure Message

    Is there a way to see when the recipient reads my secure message? Can I  verify recipient received my secure email? How to get a notification that they have received and retrieved a secure message tha...

  • Are all the emails encrypted?

    What is Encrypted All messages you send using your Encyro account are encrypted. The message content as well as all files attached, are encrypted.  All uploads you receive through your upload page are...

  • Where is my Address Book in Encyro? Can I search my Contacts?

    Where can I store and find my contacts to send secure messages to? How do I use my imported contacts or address book? How can I search for contacts in my account? You can import your contacts from oth...

  • Error when attaching a file

    I tried to send a secure email using Encyro with an attachment. The Send page responded with an error message. What should I do? [Error: Upload failed. We could not connected to the Internet or an ant...

  • My recipients are not receiving the encrypted emails, why?

    The encrypted message itself is sent instantly to your recipient's Encyro account. An email is then sent to the recipient notifying them about their new secure message. Normally, the email reaches you...

  • How do I attach files already in my Encyro account?

    Unlike email, where you can only forward attachments present together in a single email, Encyro allows you to attach multiple files from multiple messages and folders to a single message.  Start a new...